Refund policy
At HomeBloomHub11, customer satisfaction is our priority.
1. Return Eligibility
You may request a return or refund if:
-The item is damaged
-The item is defective
-You received the wrong product
2. Refund Request Period
-Refund requests must be made within 30 days of receiving your order
3. Refund Processing Time
-Approved refunds are processed within 7 business days
-Refunds are issued to the original payment method
4. Non-Returnable Items
We do not accept returns for:
-Used items
-Items damaged after delivery due to misuse
-Clearance or final sale items (if applicable)
5. Return Process
To request a refund:
- Contact us at support@homebloomhub.store
- Provide order number and issue details
- Wait for approval instructions before sending items back
6. Return Shipping
-Customers may be responsible for return shipping unless the item is defective or incorrect